Shipping Policy

At Aloria London, we are committed to delivering your order as quickly and safely as possible. Below you’ll find details about our shipping and returns process.

Shipping

We aim to process and dispatch all orders promptly. Once your order has been confirmed, you will receive a shipping confirmation email with tracking details.

Order Processing Time:
Orders are typically processed and dispatched within 1–3 business days after being placed.

Delivery Time:
After dispatch, delivery usually takes 5–10 business days depending on your location and local carrier services.

Please note that during periods of high demand or low stock availability, delivery may take an additional 2–3 business days. We appreciate your patience and understanding.

Once your order leaves our fulfillment center, you will receive a shipping confirmation email containing your tracking number, allowing you to monitor your shipment every step of the way.

We work with trusted international logistics partners to ensure reliable delivery. Shipping is free on all orders.

While we strive to meet estimated delivery times, occasional delays may occur due to customs procedures, weather conditions, or carrier-related issues that are beyond our control.

Last updated: 10/06/2026

Returns

We understand that sometimes an item may not be exactly what you expected. If you wish to return an item, please contact us within 15 days of delivery, and our support team will guide you through the return process.

To ensure your return is processed efficiently and securely, please follow the return instructions provided by our customer service team before sending any item back.

Return Conditions

• Items must be returned unused, unworn, and in their original condition.

• All original packaging and tags must be included where applicable.

• Returns that do not meet these conditions may not be eligible for a refund.

Order Cancellations

As orders are processed quickly, cancellation requests can only be accommodated if the order has not yet entered the fulfillment process. We will always do our best to assist and provide a fair solution whenever possible.

Refunds

Refunds are issued once the returned item has been received and successfully passed a quality inspection. Please allow several business days for the refund to appear in your original payment method after approval.

Need Help?

If you have any questions regarding your order, shipping, or returns, please contact our customer support team. We are always happy to assist you.

Thank you for choosing Aloria London.