TERMS OF SERVICE

OVERVIEW

This website is operated by Aloria London. Throughout the site, the terms “we”, “us” and “our” refer to Aloria London. Aloria London offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

SECTION 1 – ONLINE STORE TERMS

By using this website, you confirm that you are at least the age of majority in your country or have obtained consent from a parent or legal guardian.

You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws or regulations.

You must not transmit viruses, malware, or any harmful code. Any breach of these Terms may result in immediate termination of your access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content (excluding payment information) may be transferred unencrypted across various networks. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY OF INFORMATION

We strive to ensure all information on this website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or current.

Any reliance on information provided on this website is at your own risk.

SECTION 4 – MODIFICATIONS TO PRODUCTS AND PRICES

Prices and product availability may change without notice.

We reserve the right to modify, suspend, or discontinue any product or service at any time without prior notice.

SECTION 5 – PROHIBITED USES

You may not use this website:

• For unlawful purposes
• To violate any regulations or laws
• To infringe upon intellectual property rights
• To distribute malicious software
• To collect personal information from others
• To interfere with the security features of the website

Violation of these provisions may result in termination of access.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, limit, or cancel any order at our sole discretion.

You agree to provide accurate and current billing, shipping, and payment information for all purchases.

For details regarding returns and refunds, please refer to our Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS

We may provide access to third-party tools and services that we do not monitor or control.

Such tools are provided “as is” without warranties of any kind. Your use of third-party services is entirely at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party websites.

Any use of third-party websites is at your own risk.

SECTION 9 – CUSTOMER FEEDBACK AND REVIEWS

By submitting reviews, comments, or feedback, you grant us the right to use, edit, publish, and display such content.

Customer reviews reflect individual experiences and should not be interpreted as guarantees of results.

SECTION 10 – PRIVACY

Your submission of personal information is governed by our Privacy Policy.

By using this website, you consent to the collection and use of information as outlined in our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping costs, delivery times, or availability.

We reserve the right to correct any errors and update information without prior notice.

SECTION 12 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and in limited quantities.

We reserve the right to limit sales of products to any person, region, or jurisdiction.

Product images are displayed as accurately as possible, but we cannot guarantee that your device's display accurately reflects actual colours.

SECTION 13 – DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

All products and services are provided on an “as available” and “as is” basis.

To the fullest extent permitted by law, Aloria London shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services.

Nothing in these Terms excludes rights provided under applicable consumer protection laws.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Aloria London and its affiliates from any claims, liabilities, damages, costs, and expenses resulting from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective until terminated by either you or us.

We may terminate access to our services at any time if these Terms are violated.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Aloria London regarding the use of this website and supersede all prior agreements.

SECTION 18 – COMPANY INFORMATION

Aloria London is an international e-commerce brand serving customers across the United Kingdom, Europe, and selected international markets.

For all questions regarding orders, returns, or customer support, please contact us before sending any items back.

SECTION 19 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws applicable in the United Kingdom.

SECTION 20 – CHANGES TO THESE TERMS

We reserve the right to update or modify these Terms at any time.

Any changes will become effective immediately upon posting on this page.

SECTION 21 – CONTACT INFORMATION

Questions regarding these Terms may be directed to:

Aloria London

Email: info@alorialondon.com

ABOUT US

Welcome to Aloria London.

At Aloria London, we believe fashion should be effortless, elegant, and accessible. Our collections are inspired by modern London style, combining timeless design with everyday comfort.

Our mission is to offer carefully selected fashion pieces that help our customers feel confident, stylish, and comfortable in every situation.

We are committed to providing exceptional customer service, reliable delivery, and a seamless shopping experience from the moment you place your order until it arrives at your doorstep.

Thank you for choosing Aloria London.

CONTACT US

Need assistance?

Our customer support team is happy to help.

Email:
info@alorialondon.com

OPENING HOURS

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 9:00 AM – 5:00 PM

Sunday: Closed

Last Updated: 10/06/2026